Privacy

How submitted information is handled

This page explains what the website collects through its forms, why it is used, the storage and security practices around requests, and the choices available to visitors.

A privacy shield surrounding a form message and account details

Effective: 17 July 2026

Information submitted through forms

The Contact form asks for name, email, subject, message, and a privacy acknowledgement. The Free Trial form also asks for country or region and preferred device. The Subscribe form adds subscription duration and simultaneous connection count. An optional message can provide setup context.

The website may also process limited technical information needed to keep the forms secure and reduce abuse, such as the time a request is sent.

Why information is used

Submitted information is used to review and respond to questions, free-trial requests, subscription requests, setup needs, and account support. Selection details help confirm the requested plan and relevant device guidance.

Form values are not intended for advertising profiles. Do not enter passwords, full playlist links, or unrelated sensitive information in message fields.

Security and retention practices

IPTVGear applies reasonable technical and organizational measures to protect submitted information, including limiting who can access it and protecting the forms against automated abuse. No method of transmitting or storing information over the internet can be completely secure.

Information is retained only as long as needed to review and respond to the request, communicate, keep appropriate records, and address misuse.

Cookies and analytics

An essential session cookie supports secure forms. IPTVGear also uses Google Analytics 4 for optional, aggregate website measurement in Google Consent Mode: analytics cookies are set only if you allow analytics, and if you decline no analytics cookies are used (limited cookieless signals may still support aggregate measurement). Advertising storage and personalization are disabled, and form field values and personal information are never sent to analytics. Microsoft Clarity and live chat are not active.

See the Cookies page for details and to change your analytics choice.

Your choices

You can choose not to send a form and use the published contact email instead. You may ask about information connected with your request, request correction, or ask for deletion where it is appropriate to do so. Some records may need to be retained for security, request history, or dispute handling.

Nothing in this privacy information is intended to limit rights that may apply under applicable law.

Privacy contact

Send privacy questions to contact@iptvgear.live. Include enough context to identify the request without sending account secrets.